Could you spend $45,000 without knowing it?

Gary has been employed with the same company for 6 years but recently is struggling to work under a newly hired manager. Once a good employee, Gary has become disruptive. He complains openly to co-workers about his distaste for management and he has ignored the company hierarchy by bringing issues directly to senior staff. His number of “sick” days has increased dramatically and he has fallen behind on several projects.

The company, fearing a wrongful termination lawsuit, is reluctant to terminate Gary and so is waiting for Gary to quit…which he does. Problem solved, right? That depends on how you wish to spend $45,000.

Gary was earning an annual salary of $50,000. The situation described occurred fairly quickly…over the course of three months. During that time Gary missed 11 days of work. His productivity dropped to about 2/3 of what it had been. Further, his co-workers were impacted by Gary’s negativity, absences and other changes that occurred. They had to work harder and still fell behind. A resentment toward management emerged, especially among those who had been friendly with Gary – why wasn’t something being done? Once Gary was gone, management and senior staff began the task of recruitment, interviewing, hiring and training a new employee to replace Gary.

So how does it all add up? Given Gary’s income of $50,000/year we know the following:

Eleven days “sick” = $ 2,200
Three months working at 2/3 capacity = $ 4,166
Departments productivity loss after Gary quits = $ 8,000
Time spent dealing with issue and/or listening to Gary vent = $ 5,400
Cost of recruitment through training* (replacing Gary) = $25,000

TOTAL of Calculable COSTS:
$44,766

Other costs:

  • Damage to morale for those remaining at the company
  • Lost opportunity for growth and success of the company had the department stayed strong and cohesive
  • Additional expenses, including company benefits for Gary and all other affected staff
  • New hire – uncertainty of how strong a fit this person will be, and how long it may take before they have fully replaced Gary.

*This is a modest estimate. The Department of Labor and other employment organizations report the cost of replacing an employee to be at least 30% of that employees annual income + benefits; Most analysts suggest the actual cost will range from 75 - 150% of the replaced workers annual salary + benefits. Costs grow exponentially higher in direct relation to the level of expertise and responsibility (title) of the person being replaced.

 
# Hours/week spent dealing with conflict
  x What is your hourly rate of pay?  (assuming two weeks vacation a year, this would be your annual salary divided by 2000)
 

=

$ Weekly expense of dealing with workplace conflict
x 50

= $
Annual expense of dealing with workplace conflict (salary only)
 


Other factors to consider

Fringe benefits typically cost an employer an additional 40% of that base salary

Dealing with conflict in the workplace leads to a reduction in employees' job motivation, enthusiasm, and company loyalty

Persons dealing with conflict typically have an increased number of unscheduled personal days taken off work

Decision making is affected by persons involved with conflict. Poor decision making creates an untold expense on any business

Termination, both voluntary and involuntary, cost the employer between 75%-150% of that persons annual salary.

 

Home  |  Services  |  Training  |  HOA's  |  Articles  |  Costs of Conflict  | Clients
Testimonials  |  Fees  |  President's Bio  |  FAQ's  |  Site Map  |  Contact Us

Copyright © 2006 Mediating Solutions   All rights reserved.