Could You Spend $115,000 Without Knowing It?

Maybe You Already Have....

Ed has been employed with the same company for 6 years but recently is struggling to work under a newly hired manager. Once an exemplary employee, Ed has become disruptive. He complains openly to co-workers about his distaste for management and he has ignored the company hierarchy by bringing issues directly to senior staff. His number of “sick” days has increased dramatically and he has fallen behind on several projects.

The company, fears a wrongful termination lawsuit and is reluctant to terminate Ed.  They are aware Ed is unhappy, and are waiting for him to quit…which he does. Problem solved, right? That depends on whether or not you planned to spend $115,000 on "resolving" the situation.


Ed was earning an annual salary of $75,000. The situation described occurred fairly quickly…over the course of five months. During that time Ed missed 14 days of work. His productivity dropped to about 2/3 of what it had been. Further, his co-workers were impacted by Ed’s negativity, his absences and other changes that occurred. They had to work harder and still fell behind. A resentment toward management emerged, especially among those who were friendly with Ed – why wasn’t something being done?

Once Ed was gone, management and senior staff began the heavy task of recruitment, interviewing, hiring and training a new employee to replace Ed.

So how does it all add up? Given Ed’s income of $75,000/year we know the following:

Fourteen days “sick” = $ 4,200
Five months working at 2/3 capacity = $ 10,416
Departments productivity loss after Ed quits = $ 19,000
Time spent dealing with issue and/or listening to Ed vent = $ 8,900

Cost of Replacement* =

(recruitment through training)

$72,563

TOTAL of Calculable COSTS:
$115,079

*This is a modest estimate for replacement costs. The Department of Labor and other employment organizations report the cost of replacing an employee to be at least 30% of that employees annual income + benefits; Most analysts suggest the actual cost will range from 75 - 150% of the replaced workers annual salary + benefits. Costs grow exponentially higher in direct relation to the level of expertise and responsibility (title) of the person being replaced.

Other "hidden" costs:

  • Time spent by HR and Management to handle issues related to Ed's departure, recruitment of his replacement, and staff issues regarding the change.
  • Damage to morale for those remaining at the company
  • Lost opportunities for growth and success of the company
  • Additional expenses, including company benefits for Ed and all other affected staff
  • New hire issues – uncertainty of the fit this person will be.  How long before they have fully replaced Ed.

 

 
# Hours/week spent dealing with conflict
  x What is your hourly rate of pay?  (assuming two weeks vacation a year, this would be your annual salary divided by 2000)
 

=

$ Weekly expense of dealing with workplace conflict
x 50

= $
Annual expense of dealing with workplace conflict (salary only)


Other factors to consider

Fringe benefits typically cost an employer an additional 40% of that base salary

Dealing with conflict in the workplace leads to a reduction in employees' job motivation, enthusiasm, and company loyalty

Persons dealing with conflict typically have an increased number of unscheduled personal days taken off work

Decision making is affected by persons involved with conflict. Poor decision making creates an untold expense on any business

Termination, both voluntary and involuntary, cost the employer between 75%-150% of that persons annual salary.

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